Digilize Agency B.V. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use Promptly, our online application. By accessing or using Promptly, you agree to the practices described in this policy. If you do not agree, please do not use the application.

1. Information We Collect

Personal Data: When you register or use Promptly, we may collect personal information such as your name, email address, and other details you provide.

Usage Data: We gather non-personal data via cookies, web beacons, and similar technologies to understand usage patterns and improve your experience.

2. How We Use Your Information

• Provide, maintain, and enhance our services.
• Communicate updates, respond to inquiries, and send essential service-related notices.
• Analyze usage trends and improve the user experience.
• Protect our rights, property, and those of others.

Our processing of your personal data is based on lawful grounds under the GDPR.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or destruction. However, please note that no internet-based method is entirely secure.

4. Sharing Your Information

We do not sell or trade your personal data. We only share your information:

• With trusted service providers, strictly for service-related purposes.
• When required by law or to protect the rights, safety, and property of our users or others.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Based in the Netherlands and under the GDPR, you have rights regarding your personal data, including:

• Access: Request details of the personal data we hold.
• Rectification: Ask to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data where applicable.
• Restriction: Request that we limit the processing of your data.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on your particular situation.

To exercise your rights or for any privacy-related inquiries, please contact us at info@digilize.de.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date, so please review it regularly.